Support

Widgets refresh in the background on iOS’s schedule, not ours, and iOS decides whether each refresh happens. Every widget prints how old its number is, so a stale one is telling you the truth rather than failing quietly.

Opening the app, or tapping the widget, refreshes on demand. If a widget says “Nothing tracked” while your watchlist has coins in it, sign out and back in. That rebuilds the shared store the widget reads.

Tickset reads public pool data. A token whose pool has drained, or which never migrated off a launchpad, has no honest price to show, and the app says so instead of printing a made-up 0.00%. That is the intended behaviour, not a bug.

Codes arrive from an address at tickset.wtf and can land in spam. Ask for another after the cooldown on the sign-in screen. If two do not arrive, email us and we will look at the send log for your address.

Settings → Delete account, in the app. It removes the account and everything hanging off it, your watchlist, your settings and your alerts, in one statement, and it cannot be undone. You do not have to ask us, and we cannot restore it afterwards.

Settings → Turn off alerts deletes every alert you have set. Tickset sends nothing you would see unless you have set one.

Tickset is free to use. A paid account is arranged on this website and is not sold in the app. Questions about an account: ticksetapp@gmail.com.

Email ticksetapp@gmail.com. Our privacy policy, terms and disclaimer answer most of the rest.